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Office Support

Customer Service and Support:
Providing professional and courteous customer service via phone, email, and chat. We handle enquiries, resolve issues, and ensure customer satisfaction, enhancing your business reputation.

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Administrative and Financial Services

Bookkeeping: Maintaining accurate financial records, including income and expenses, bank reconciliations, and financial reporting, ensuring your accounts are up to date.

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Content and Media Management

Social Media Support
Enhance your social media presence with our support services, including post creation, scheduling, and engaging with your followers.

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Business Travellers and Busy Entrepreneurs

Travel Arrangements: From flights to ground transportation, say goodbye to travel stress! We handle all logistics to ensure a smooth travel experience.Accommodation Booking: Need a hotel room, a chic Airbnb, or a serviced apartment? We will find the perfect place for your stay, tailored to your preferences and needs.

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Specialty Services

Holiday Cottage Management: This includes property maintenance, guest communication, bookings, cleaning, and ensuring a pleasant guest experience.
Second Home Management: Managing and maintaining your second home, including regular inspections, maintenance coordination, and ensuring it’s always ready for your visits.

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All Services

Customer Service and Support:
Providing professional and courteous customer service via phone, email, and chat. We handle enquiries, resolve issues, and ensure customer satisfaction, enhancing your business reputation.Document Management:
Organising, storing, and managing your digital and physical documents.Telephone Support:
Offering dedicated telephone support to manage incoming and outgoing calls, taking messages, and handling phone-based enquiries, so you never miss an important call.Data Entry:
Accurately entering and updating data into your systems, ensuring data integrity and availability for decision-making and record-keeping.
Email Management: Handling your email inbox, sorting, responding, and flagging important messages. We help you maintain a clean, organised inbox and ensure timely responses.Holiday and Sickness Cover:
Providing temporary cover for your office, reception, or independent shop, during holidays or sickness. We ensure continuity and smooth operation during staff absence.

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Bookkeeping:
Maintaining accurate financial records, including income and expenses, bank reconciliations, and financial reporting, ensuring your accounts are up to date.Invoicing and Account Management:
Managing your invoicing process, tracking payments, and following up on outstanding invoices. We help you maintain healthy cash flow and accurate accounts.HR and Payroll:
Handling HR tasks such as drafting employee contracts, managing payroll, and ensuring compliance with HR policies and regulations.Supplier Payment:
Managing and processing payments to suppliers, ensuring timely settlements and maintaining good supplier relationships.Organisation:
Streamlining and organising administrative processes, ensuring efficient workflow and productivity. We implement systems to keep your office running smoothly.

Social Media Support:
Enhance your social media presence with our support services, including post creation, scheduling, and engaging with your followers.Podcast Management:
Handling all aspects of your podcast, including recording, editing, publishing, and promotion, ensuring a professional and engaging production.Letter Writing and Communication:
Crafting well-written, professional letters and communications for various purposes, ensuring clear and effective messaging.Proofreading:
Reviewing and editing your documents for grammar, spelling, and punctuation errors, ensuring polished and professional content.

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Travel Arrangements:
From flights to ground transportation, say goodbye to travel stress! We handle all logistics to ensure a smooth travel experience.Accommodation Booking:
Need a hotel room, a chic Airbnb, or a serviced apartment? We will find the perfect place for your stay, tailored to your preferences and needs.Meeting Rooms:
Hosting a client presentation? Let us secure a professional meeting space with all the amenities you need for a successful meeting.Event Planning:
Whether it’s a corporate event or a team-building workshop, count on us to organise every detail. We ensure your events run smoothly and impressively.Concierge Services:
Providing personalised concierge services, including restaurant reservations, entertainment bookings, and personal errands, making your business trips comfortable and enjoyable.Personal Shopping:
Busy entrepreneurs deserve a little luxury too! Need a wardrobe upgrade or thoughtful gifts? Get in touch, and we'll handle the shopping for you.

Holiday Cottage Management:
This includes property maintenance, guest communication, bookings, cleaning, and ensuring a pleasant guest experience.Second Home Management:
Managing and maintaining your second home, including regular inspections, maintenance coordination, and ensuring it’s always ready for your visits.Support with Paperwork for Foreign Nationals:
Assisting foreign nationals with paperwork and administrative tasks required for settling in the country, including visa applications, registrations, and more.Bespoke Services:
We believe that one size does not fit all. Our bespoke services are meticulously crafted to meet your unique requirements. If you have any questions, feel free to contact us.Mystery Shopping:
The primary goal of mystery shopping is to enhance customer satisfaction, leading to business growth and retention. It helps businesses track trends and take corrective actions where needed.